Close Support Help Desk Software

Close Support help desk software is a multi-user help desk software program that is affordable, simple to install and easy to use. We are so confident that our help desk software will satisfy your requirements that we offer a free trial download allowing you to assess the functionality and ease of use for at least 30 days!

  • Help desk software prices start from just $395 (£195)
  • No seat licenses required - quoted prices are all you pay to use the software in your organization
  • Powerful features normally only seen in much more expensive help desk software
  • Quick to install and easy to use
  • Free 'Try Before You Buy' version

You can have your company help desk functioning smoothly in a matter of minutes and one of the great benefits of Close Support help desk software is that there are no seat licenses. This combination of low cost, a simple license model and great functionality makes Close Support help desk software the most cost-effective and versatile help desk software on the market.

Close Support Help Desk Software is simple to use and Free to Try

Three Easy Steps:

  1. Download the help desk software
  2. Run the simple installation routine
  3. Quick read of the 'Getting Started' Section for our help desk software and you are ready.

You are now ready to start solving IT problems quickly, easily and efficiently using Close Support help desk software.

Main Features of Close Support Help Desk Software:

  • Fast, easy call logging
  • Call tracking with full history of all actions taken
  • Direct links to remote control software such as VNC
  • Pre-formatted e-mails for communication with users, analysts and support agencies
  • E-mail contents captured within call history
  • Solution capture at user and technical levels
  • Registers for Users; Hardware; Software; Licenses; Media; Contracts; Organizations

For further information about our help desk software, including prices and features, why not visit our help desk software product information page?

We have helped many businesses with their help desk software issues and are very confident that Close Support help desk software will cover the requirements for your help desk software needs.

Why not take the help desk software tour?

Help Desk Software Solutions

Close Support Standard Desktop - $395.00

All you need to run your IT support and help desk operation including incident management, inventory functions and local reporting. This one purchase gives you a site license for this one low cost. See the Standard Desktop features here.

Close Support Advanced Desktop - $545.00

All the features of the Standard Desktop plus a fully integrated Knowledge Base and the ability to connect with SQL Server. Site license - no hidden costs. See the Advanced Desktop features here.

Close Support Advanced Desktop plus Email Responder - $825.00

Add an incredibly powerful E-Mail Responder to the Advanced Desktop to allow your end-users to communicate directly with the help desk application. No seat licenses.

Close Support Advanced Desktop plus Web Module - $825.00

Extend the reach of the Advanced Desktop to your end-users through the flexible, easy to use Web Module. Access to incident management, inventory and knowledge base all through a web application on your company Intranet. As with all the products in the Close Support help desk software range you pay one price for a site license. There are no complicated seat or end-user licenses.

Close Support Enterprise Edition - $995.00

The top of the range Enterprise Edition consists of the Advanced Desktop, the Email Responder and the Web Module to provide you with the most complete help desk software solution available. As with all our products the use of this help desk software application is covered by a site license.